Voice AI agents
Natural 24/7 conversations, qualification, support, sales and controlled business actions.
01 →AI PLATFORM FOR VOICE COMMUNICATION AND CUSTOMER OPERATIONS
Orchestrate every conversation.AI Agents. PBX. Routing.Integrations. One platform.
Callchestra brings AI, telephony and automation into one precise control plane. Answer, qualify, route and analyse conversations without losing context.
✓ Fast deployment✓ Scalable architecture✓ Secure, auditable operations
CallchestraLIVE FLOWIncoming · +48 22 100 24 00
00:42- 01Incoming conversationWarsaw DID · SIP trunkconnected
- 02SIP trunk · TLS/SRTPPCMA · 20 msaccepted
- 03Rules and business hoursEurope/Warsaw · openmatched
- 04AI agent · qualificationIntent: service requestselected
- 05Callback / transfer / integrationAction Gateway · auditcompleted
ONE CONTROL PLANE
From the SIP signal to the business outcome.
Every module speaks the same operational language: where a conversation came from, which decision handled it and where it went next.
PBX and telephony
Numbers, trunks, IVRs, queues, business hours and forwarding in one readable path.
02 →Intelligent routing
Route by intent, data, priority, availability and customer-defined policies.
03 →Workflow and Action Gateway
Callbacks, bookings, tickets, webhooks and integrations with retry, idempotency and audit.
04 →Analytics and quality
KPIs, cost, outcomes, RTP, transfers and the operational timeline in one place.
05 →Integrations
Connect calendars, CRM, helpdesk, SMS, email and internal systems through secure adapters.
06 →USE CASES
Start with one process. Expand without rebuilding.
Service businesses
Intake, initial diagnosis, urgency, callback and escalation to an on-call engineer.
Booking and reception
Appointments, confirmations, business hours and answers grounded in a knowledge base.
Support and SaaS
Issue qualification, ticketing, service status and escalation to the right team.
VoIP integrators / MSPs
White-label delivery, tenants, controlled support access and a shared operational view.
INTEGRATIONS
Callchestra works with the tools you already use.
Providers can change while your business logic, audit trail and call orchestration remain under Callchestra control.
Discuss an integration →Google CalendarMicrosoft 365SalesforceHubSpotZendeskServiceNowPagerDutyWebhookSMTP / SMS
OPERATIONAL TRUST
Proof before promises.
Tenant isolation
Access, records, files and actions are verified across tenant boundaries.
Recovery and backup
Versioned migrations, checksums, restore drills and signed operational evidence.
Telephony without guesswork
SIP, RTP, call legs, handoff and business outcome form one timeline.
PACKAGES
Choose a package and start your rollout.
A fixed setup fee, a monthly subscription and a transparent rate for used minutes. No free trial and no hidden charges.
FOR ONE WORKFLOW
Starter
€99/ month
€490 setup fee
€0.30 / conversation minute
- 1 workflow and 1 AI voice agent
- SIP/PBX integration and controlled handoff
- Conversation history, callbacks and outcome report
FOR A GROWING TEAM
Business
€249/ month
€1,190 setup fee
€0.24 / conversation minute
- Up to 3 workflows and AI voice agents
- Business integrations and priority routing
- Extended monitoring, reporting and onboarding
FOR COMPLEX ROLLOUTS
Enterprise
Customscope and SLA
Multiple workflows, custom integrations, high volume and organisational requirements.
- Dedicated architecture and migration
- SLA, partner support and white-label delivery
- Custom limits, security and compliance
CALLCHESTRA
Keep every conversation under control — from the first INVITE to the final action.
Show us your existing PBX and process. We will prepare a safe demonstration without changing your number or carrier.